Refunds

Last updated 15 November 2026

Free products

Nothing to refund.

Digital products

Consumers in Norway and the EU normally have a 14-day right to cancel a purchase. For digital content that you start downloading immediately, you give up this right when you agree to immediate delivery and confirm that you understand it. We ask for this confirmation at checkout.

If something is wrong

If a file is broken, missing or clearly not as described, write to [email protected] within 30 days. We will fix it or refund you.

How refunds are paid

Refunds go back to the original payment method through the payment provider.